Frequently Asked Questions 1. How can I contact Gospel Publishing House?
2. How do I get a printed version of your Church Resources Catalog?
3. How can I receive account balance information?
4. Is this site safe for kids?
5. Will my personal information be kept confidential?
6. Do you carry any other religious products (Jewish, etc.)?
7. Do you have discounts for churches or other non-profit organizations?
8. Is it safe to use my credit card number online?
9. How do I submit a manuscript?
10. How long will it take to get my order?
11. Where can I find an out-of-print book?
12. How do I get permission to use copyrighted material?
13. How do I obtain quantity pricing information?
14. How do I become a retailer/setup an account?
15. Where can I buy a title in a foreign language?
16. Who can I contact for new product ideas and suggestions?
17. Who should I contact about a defective product?
18. How do I obtain book review copies?
19. I am a teacher. How do I obtain a reference/desk copy?
20. Is Gospel Publishing House hiring?
21. Which months do your curriculum quarters cover?
22. Can you ship orders overseas?
22. Is there a short cut to add all my product selections to the shopping cart?
23. Why are my items not showing up in my shopping cart?
24. What if my question is not listed here?
Q: How can I contact Gospel Publishing House? A: Call us Toll Free in the U.S. at 1(800) 641-4310, or visit our Contact Us web page for other options.
Q: How do I get a printed version of your Church Resources Catalog? A: Email your request for item #75-2084 to CustomerService@gph.org, or call us Toll Free in the U.S. at 1(800) 641-4310.
Q: How can I receive my account balance information? A: Please call Customer Service Toll Free in the U.S. at 1(800) 641-4310 and have your GPH account number handy. We will endeavor to have this information online in the future.
Q: Is this site safe for kids? A: Yes! The GPH website has been rated and approved by Recreational Software Advisory Council on the Internet (RSACi). RSACi is an independent, non-profit organization based in Washington, D.C, that empowers consumers to make informed decisions about electronic media by means of an open, objective, content advisory system.
Q: Will my personal information be kept confidential? A: At Gospel Publishing House, we are committed to protecting your privacy. We use the information we collect about you to process orders and provide an enjoyable shopping experience. See Collection & Use under our
Privacy Policy for more information.
Q: Do you carry any other religious products (Jewish, etc.)? A: No. It is the mission of GPH to provide high quality, affordable, Christian products to help you fulfill Jesus' command to go and make disciples.
Q: Do you have discounts for churches or other non-profit organizations? A: Yes, under certain circumstances we offer discounts for churches, licensed ministers, first-time curriculum buyers, etc. Please contact us directly for more detailed information Toll Free in the U.S. at 1(800) 641-4310.
Q: Is it safe to use my credit card number online? A: It is reasonably safe to use your credit card number online for making purchases. When an order is placed, we offer the use of a secure server to protect customer information. The secure server software (SSL) encrypts the information you input before you send it to us. All of the data is protected against unauthorized access, as indicated by the secure icon on your browser. See Security under our Privacy Policy.
Q: How do I submit a manuscript? A: GPH is a Pentecostal Christian Publisher which publishes books by and for Pentecostal and evangelical people. Presently we are not considering Christian fiction, autobiographies, poetry, or children's picture books. If your idea has possibilities for our market, please read our writer’s guidelines which can be found at the Writer’s Guides section of this website.
Q: How long will it take to get my order?
A: Please allow 2-4 weeks for delivery. However, we offer customers several choices for shipping options, including next day service. See also Shipping Information under Help / Ordering Information.
Q: Where can I find an out-of-print book? A: GPH does not keep out-of-print books. Once a book reaches out-of-print status and our supply is depleted, it is removed from our database.
Q: How do I get permission to use copyrighted material? A: All website design, text, graphics, layout, and content contained in this website are copyright ©1999 Gospel Publishing House and protected by U.S. and international copyright laws. All rights reserved. No reproductions are allowed without permission. See Copyright Notice under Legal Notices for more detailed information, or email your inquiry to rightsandpermissions@gph.org.
Q: How do I obtain quantity pricing information? A: For pricing information, see Price Structure or "Buy A Lot - Save A Lot" under Help / Ordering Information.
Q: How do I become a retailer/setup an account? A: You may apply for a retail store account with us by emailing your request to ProductServices@gph.org. We willsend you the appropriate forms to complete. Only books published by GPH ("02" prefix) qualify for trade discount.
Q: Where can I buy a title in a foreign language? A: GPH stocks some Spanish books, Bibles and church resources. Please call us Toll Free in the U.S. at 1(800) 641-4310 for more detailed information.
Q: Who can I contact for new product ideas and suggestions? A: GPH welcomes your ideas and suggestions for new and innovative products. Please feel free to send your comments to NewProducts@gph.org.
Q: Who should I contact about a defective product? A: Please call Customer Service Toll Free in the U.S. at 1(800) 641-4310 for instructions on return procedures.
Q: How do I obtain book review copies? A: To receive a complimentary book review copy of Logion Press titles, please submit a written request to: Fax : 417-862-5881
Mailing Address:
Attn: Desk Copy Request
Gospel Publishing House
1445 N Boonville Ave
Springfield MO 65802
Email: customerserviceorders@ag.org Your request should include the name of your publication and the review editor's name. Please include the book
title and ISBN and the Author's name as well.
Q: I am a teacher. How do I obtain a reference/desk copy?
A: Desk Copy/Complimentary Reference request may be faxed, mailed or emailed on the School's Official | | Letterhead.
Fax : 417-862-5881
Mailing Address:
Attn: Desk Copy Request
Gospel Publishing House
1445 N Boonville Ave
Springfield MO 65802
Email: customerserviceorders@ag.org
The request must include:
Professor's name
Class name, size and when being taught (ie: Fall 2008, Spring 2009)
Please include the book title and ISBN as well as the Author's name.
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Q: Is Gospel Publishing House hiring? A: For current information on job openings, please email your inquiry to hr@ag.org.
Q: Which months do Radiant Life curriculum quarters cover? A: English Curricula
| | | Spring : | March 1 - May 30 | | Summer : | June 1 - August 30 | | Fall : | September 1 - November 30 | | Winter : | December 1 - February 28 | | | | Spanish Curricula | | | | Spring : | March 1 - August 30 | | Fall : | September 1 - February 28 | |
Q: Can you ship orders overseas? A: Yes. Shipping and handling charges will be applied. Foreign orders will be billed actual shipping.
Q: Is there a short cut to add all my product selections to the shopping cart? A: Yes. There is an "Add All Quantities To Cart" button at the bottom of each product page. Try the Catalog Direct option for even faster ordering.
Q: Why are my items not showing up in my shopping cart? A: For you to use gospelpublishing.com your browser must be set to accept cookies. If cookies are not allowed, the store cannot maintain your shopping cart and will be unable to identify you from page to page and through the checkout process. Click here for more information.
Q: What if my question is not listed here? A: For questions not addressed in FAQs, please check the Help / Ordering Information, or contact:
Customer Service .
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